Shipping policy

Last Updated: September 2026

Fulfillment & Production Timelines
All 240712 apparel, mugs, and drinkware are printed on demand.
• Production Time: Please allow 2 to 5 business days for your order to be printed, inspected, and packaged prior to shipment.
• Shipping Transit Time: Standard domestic transit typically takes 3 to 6 business days following production. Tracking information is emailed automatically once carrier dispatch occurs.

Shipping Discrepancies & Transit Issues
• Lost in Transit: A package is considered lost if tracking updates cease or the estimated delivery date has passed. Claims for lost packages must be submitted within 30 days after the estimated delivery date. Once carrier non-delivery is confirmed, a free replacement will be dispatched.
• Marked as Delivered: If the carrier marks a package as "Delivered" via carrier GPS tracking, but you have not received it:
  1. Check surrounding entryways, porch areas, mailrooms, or with neighbors.
  2. Contact your local postal branch or delivery driver with your tracking number.
  3. 240712 is not responsible for stolen packages or porch piracy after a confirmed carrier delivery scan.

Incorrect Addresses & Reshipment Fees
• Customer Address Responsibility: Customers are responsible for entering an accurate and complete delivery address at checkout. If a shipment is returned to the fulfillment facility due to an incomplete, invalid, or insufficient address, the customer is responsible for covering reshipment postage before the order can be redispatched.
• Unclaimed Shipments: Packages returned as unclaimed or refused by the recipient are held at the fulfillment facility for 30 days. After 30 days, unclaimed merchandise is donated to charity with no liability or refund to the customer.